Frequently asked questions

• Family & Pets

  • What are the pet rules and charges at Hotiday Venezia Santa Lucia hotel?
    • Animal Policy: pets allowed.
    • Pet Surcharges: EUR 15 per pet.

• Location & Transportation

  • What are the nearest transport links to the hotel?
    • Rail Access: Venezia Santa Lucia train station is approximately a 5-minute walk away.
    • Local Bus Stop: Venezia A3 bus stop sits only 0.6 km from Hotiday Venezia Santa Lucia.
  • Where is the hotel situated?
    • On Foot: the town centre – about 5 minutes.
    • Airport Drive: this accommodation, 15 minutes from Marco Polo airport.
    • District: this property is in Cannaregio, which is probably Venice's most authentic district.
    • Guest Rating: prime setting in Venice – 9.2/10.

• Check-in/Check-out & Policies

  • What are the arrival and departure arrangements at the property?

    This 4-star hotel provides check-in hours from 15:00 until 23:59.

  • What are the policies for guests at the accommodation?
    • Reservation Changes: free cancellation applies to bookings. Contact the hotel for more info.
    • Settlement Types: Visa, Mastercard, and American Express.
  • What are the tax rules at the 4-star hotel?
    • Tourist tax: applicable, charged 1 February - 31 December, EUR 2.00.
    • Reduced after: January 1-31 (30% reduction).

• Dining & Breakfast

  • What are the dining options on-site and in the surrounding area?
    • Worth the Trip: Trattoria Vittoria, a seafood restaurant, is nearly a 5-minute walk away.
    • Nearby Pick: Ristorante Pizzeria Da Giorgio, a restaurant, sits a stone's throw from this hotel.

• Room & Bed Comfort

  • What in-room amenities does the 4-star hotel provide?

    A twin room and a double room features a flat-screen TV.

• Property Facilities & Services

  • What general amenities and property facilities are at this 4-star hotel?

    The property offers luggage storage.

  • What internet access does the property offer?

    This hotel offers Wi-Fi throughout the property.

• Sightseeing & Attractions

  • What landmarks and attractions are located near this accommodation?
    • The classical 17th-century Grassi Palace stands merely 1.6 km away from the Hotiday Venezia Santa Lucia.
    • St Mark's Clocktower sits 2.3 km away from the 4-star hotel.

• Storage & Gear Services

  • What security and safety measures does the accommodation offer?

    Guests can use bag storage during their stay.